Efficient process optimization

Simultaenously boosting motivation and efficiency

Nowadays, hardly any radical methods with a top-down approach are used for process optimization. And that’s good. The previous approach has often caused blatant resistance within a company. A confusing mass of various activities was worked on at the same time. This resulted often in undeveloped strategies, neglected leadership and communication and addressing only certain areaswithout integration into a comprehensive concept. Such an approach was set to fail. Today, we rely on gentle methods for process optimization.

These methods pursue a bottom-up approach. In this concept, subprojects are reviewed with all parties involved and are adapted throughout the entire process. The success of process optimization is based on the fact that all stakeholders are on board with the proposed solution.
In order to decide whether processes need to be optimised, I recommend a critical view to your internal processes especially in the case of rapid growth and structural changes within your company. In this case, process optimization pays off.
Developing an internal communication strategy, introducing and maintaining a feedback culture, and enhancing the mutual appreciation, are advantages of clear and interrelated processes. Process optimization plays a key role in increasing efficiency and profitability

Together we will develop a tailor-made and unique strategy and solution for refining your processes

  • How do we develop and refine our processes in a customer-oriented way?
  • How do I successfully anchor new processes in the organization?
  • How can you better link functional areas?
  • What do I have to do to ensure that the new process in the company will be applied in every-day life?

Leverage my expertise and experience

Optimize your processes appropriately from the outset. Everything else will just cost time and money. Let an expert advise and support you. This not only ensures that the new process are streamlined, but also that the employees will support and apply the new workflows.

My service offerings

  • Situation analysis and objectives
  • Employee motivation
  • Process optimization strategy
  • Implementation of the new process
  • Moderation. Mediation. Coaching
  • Process Health Check

Due to my extensive experience in the interface function of a senior product manager, I am able to quickly analyze what is really important, which changes are necessary and how to proceed step by step. I would be happy to support you in the process optimization in cooperation with you and your R & D, marketing and sales teams with my know-how and my coaching experience. Just click here. I am looking forward to hearing from you.

More information on process optimization?

Whether TQM (Total Quality Management), Kaizen, Lean Management or Six Sigma, all systems have one and the same goal: to achieve smooth workflows and consistently high quality of customer experience. The above mentioned methods rely on the leadership and continuous communication by management and the participation of all parties involved.
In the area of medical engineering and optical technologies, one often meets adapted, inadequate processes, because no time has ever been invested in the design and implementation of a new process. Ineffective processes are expensive and reduce revenues. At some point, nothing fits with anything anymore. Don’t let it get that far. You need to look at making your processes clear and effective, and communicate them in a way that they are accepted and will be applied in your company as early as possible. This creates an important basis for your company’s future.
For small and medium-sized companies, it might overkill to apply TQM or Six Sigma . Initially, methods such as Kaizen and Lean Management and common sense are sufficient. This is a good way to achieve good solutions in small to medium projects.

Factors for successful process optimization:

Clearly separate the organizational responsibility from the work processes and results. This helps to prevent conflicts. Depending on the size of the project, this can be led by local or international management.
By only involving a portion of the affected employees in the optimization process, and then expecting employees to merely implement the results this generates dissatisfaction and resistance. Comprehensive communication and discussion with all stakeholders is worthwhile: in terms of appreciation, motivation, positive outreach and overall results.
Among interdisciplinary groups, it is important to follow a communication strategy and to cultivate mutual respect. Each contribution is equally important. The point is to collect all individual knowledge and merge it into a whole picture. Use the potential of your employees and encourage them to actively participate. This allows you to create acceptance of a new workflow right from the beginning. In addition, you will show your employees your appreciation. This strengthens the position of each employee and the group. And this is reflected in the external impact of your company.
It is wrong to assume that there must be always complete harmony between departments. Different views and opinions are important. They just need to be utilised to create value for the company. This is possible if every opinion is recognised, the topic remains on a factual level or are always led back to a factual level through good moderation and mediation.
E-mail is an effective communication methods, but nothing replaces a direct person-to-person conversation. There is a risk that indirect communication may lead to misunderstandings and potential conflicts, even more so when interdisciplinary teams are involved. Therefore, personal conversations are encouraged. Questions can then be clarified on the spot and misunderstandings can be avoided or eliminated.
Clear communication and continuous information exchange within interdisciplinary teams is difficult when using different information bases. To avoid any misunderstandings and conflicts, a uniform data system or data system components is recommended. This allows a comprehensive information base for everybody and efficient operation.

„Nothing will come of nothing.“

William Shakespeare